The Complete Body Method combines guided gua sha massage with red light, vibration and gentle warmth, Treat Oil and Finish Cream. A body care practice for softer, hydrated, smoother-looking skin, particularly on the thighs and upper legs.

Your Member Portal teaches the strokes and sequence, with your Gua Sha and Lymphatic Guide to keep. You have a method to follow from the start, with guidance beyond the device itself.

Smoother-looking skin is the aim. Activate. Treat. Finish. is the Method.

Lumé brings guided gua sha massage and red light together with Strawberry Gum Treat Oil and Bakuchiol Finish Cream. The massage, vibration and gentle warmth give you something to enjoy during each session, while the formulas soften and hydrate your skin.

Your Member Portal teaches the strokes and sequence, giving the skin on your legs a practice of its own. A method for smoother-looking body skin. A ritual to look forward to.

You can feel the guided massage, vibration and gentle warmth during your session. Treat Oil and Finish Cream help leave your skin feeling softer and hydrated. These give you something to enjoy and notice while changes in visible skin texture take longer.

The Method is more than switching on a device: your Member Portal shows you the strokes and sequence, so you know where to start and which strokes to follow. For our Complete Body Method’s 30-day felt-difference promise, see “How soon could I feel or see a difference?” below.

Our Method begins when the device is turned ON: "Activate". The skin is then under red light with gentle vibration and warmth, over the Treat Oil. That's how it comes into its own, with Finish Cream to top it off.

ACTIVATE TREAT FINISH

When we call the steps, it becomes logical that the Gua Sha Device needs something to glide over, so oil is the first step. Two pumps for the lower leg, three pumps for the upper leg. But the oil's real work starts beneath the active device.

It's all in the Member Portal.

Treat Oil gives the device glide, allowing smooth, controlled gua sha strokes without dragging across dry skin. Its botanical oils also nourish and soften your skin.

Apply the oil before using the device, follow the technique in your Member Portal, then finish with cream. Each part has a job, so you know what to use and when.

Red light has a research history beyond the beauty trend. Scientists study how particular doses of light affect cells, a field called photobiomodulation. Research into skin applications includes changes in the appearance of fine lines and skin texture; results depend on the device and how it is used.

In the Lumé Method, red light accompanies your guided gua sha practice. Vibration and gentle warmth are separate functions, so the warmth you feel is not a measure of the light’s effect.

Your Member Portal explains the research and the role of each part of the Method. That helps you understand what you are using and why, rather than relying on a glowing light as proof of results.

Allow five minutes per leg with the device. Its five-minute pause is your cue to switch legs. With Treat Oil before and Finish Cream after, allow around 15 minutes for the full practice.

Your Member Portal shows you the strokes, so you can spend that time on the Method rather than trying to work out what comes next.

Use the device-led Method on alternate days, following the guidance in your Member Portal. A clear rhythm makes it easier to build a consistent practice without fitting in a device session every day.

Follow the device instructions and use comfortable pressure. The aim is controlled, guided movement, not harder or longer sessions.

Apply Treat Oil first so the device can glide: two pumps for the lower leg and three for the upper. Turn on the Lumé Device and follow the guided gua sha strokes over the oil, working from knee toward hip for the upper-leg sequence. Red light, vibration and gentle warmth accompany the movement.

Allow five minutes per leg; the device pause is your cue to switch. Finish with Finish Cream.

Your Member Portal demonstrates the technique, so you can follow along rather than guess at the strokes.

The first difference may be one you feel before you see. Guided gua sha massage, accompanied by red light, vibration and gentle warmth, brings a hands-on practice to your body care. Treat Oil and Finish Cream help leave your skin feeling softer, smoother and hydrated.

Follow the guidance in your Member Portal and notice how your skin and body feel after each session. Changes in visible skin texture can take longer and vary from person to person.

And when the house finally goes quiet, those few minutes can be yours. A little care for your skin, and time for yourself.

Our Complete Body Method guarantee: Follow the Method for 30 days. Feel the difference, or receive a full refund.

Our guided Method focuses on the legs, particularly the thighs and upper legs. The curved gua sha edge follows the contours of the body, and the Member Portal shows the upward strokes from knee toward hip.

Start with the demonstration and follow the device instructions for suitable areas and precautions. That gives you a clear place to begin and a technique to practise with confidence.

Free shipping Australia-wide. Dispatched from Queensland within 1–2 business days, with tracking. We’ll email your tracking number when the parcel is packed and the label is on it.

Delivery time depends on your location and Australia Post. Your tracking provides the delivery estimate once the parcel is in transit. If tracking hasn’t started moving within a few days, email sales@lumeritual.com.au and we’ll follow it up.

Yes. The Lumé Gua Sha Device is available on its own. The Complete Body Method brings it together with Treat Oil, Finish Cream and guidance for using all three.

If you already own the device, Method Replenishment provides Treat Oil and Finish Cream as a pair, so you can continue without buying another device.

For individual-product availability, email sales@lumeritual.com.au and we’ll help you choose what you need.

We currently ship within Australia only, with free shipping on every order.

The payment methods available for your order are shown at checkout, where you can choose the option that suits you before confirming your purchase.

If you need help paying for an order, email sales@lumeritual.com.au.

Buying the Complete Body Method or purchasing Method Replenishment as a one-time purchase does not start a subscription.

Complete Body Method customers receive access to an optional member replenishment rate. Your replenishment emails link to the Shopify purchase option; there’s also a link in your Member Portal. You can review the price, delivery interval and terms before choosing to subscribe.

Our felt-difference guarantee applies to the Complete Body Method.

Follow the Method for 30 days, using the guidance provided. If you don’t feel a difference, contact us at sales@lumeritual.com.au and we’ll refund your purchase in full.

We back the Method because we built it to work.

The device and bottles need to come back to us to complete the refund. We cover the return postage under the guarantee. Email us for the return details.

Our Complete Body Method guarantee is 30 days: follow the guidance provided, feel the difference, or receive a full refund.

It is a promise about your experience of the Method, rather than a fixed deadline for visible skin changes. Email sales@lumeritual.com.au if you need help with your guarantee or return.

For a Complete Body Method guarantee refund, return the device and both bottles, even if opened and used. We cover the return postage.

Changed your mind and haven’t opened it? Return your purchase unopened, in its packaging and in resaleable condition within 30 days of delivery for a full refund. Return postage is yours. For Method Replenishment, return the bottles only. For a device-only purchase, return the device.

If it’s faulty, damaged or isn’t what you ordered, we cover the return. Email sales@lumeritual.com.au before sending anything and we’ll give you the return details.

Once your return reaches us, we’ll check it over and refund you to your original payment method. The refund usually appears within 5–10 business days, depending on your bank.

If you need an update, email sales@lumeritual.com.au with your order number and we’ll check it for you.

Email sales@lumeritual.com.au with your order number and tell us what has happened. A photo or short video can help us understand the problem.

If your order is faulty, damaged or isn’t what you ordered, we cover the return and work with you to put it right. Don’t keep using a damaged or faulty device.